Hassle-Free Returns for Happy Customers
1. Return Eligibility
You can return or exchange an item within 7 days of delivery if:
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The product is unused and in its original packaging
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You have proof of purchase
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The product was damaged or defective upon arrival
2. Non-Returnable Items
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Used or damaged products (not caused by delivery)
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Items without original packaging or missing parts
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Customized or personalized toys
3. Refund Process
Once we receive and inspect your returned item, we’ll notify you about your refund status.
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Approved refunds will be processed to your original payment method within 5–7 business days.
4. Replacement Option
If a product arrives damaged, we’ll happily replace it at no extra cost. Contact us with product photos within 48 hours of delivery.
5. How to Request a Return
Email us at chikkutoys05@gmail.com or call +91 8695288848 with your order details and reason for return. Our support team will guide you through the process.
6. Contact Us
For return or refund assistance:
📧 chikkutoys05@gmail.com
📞 +91 8695288848
